Posts Tagged shopping
Oh wait. It’s not that kind of black…?
Things between PR and I seemed to be something of a fairy tale. We’d met months earlier on Grindr after he had a very rough breakup, and I was just getting my relationship off the ground with Smiles. He temporarily moved a few blocks from me, and after a night out as friends, we’ve been spending a lot of time together as love interests.
After our night out to the movies and dinner, PR spent the night once again. Why should he sleep on a pull-out when he could be sharing a California King with me. I got ready for work, and he made his way home to figure out his day. He was on-call that day, but ended up not having to go into work. Instead, he went shopping with his mother.
When he returned to Hoboken Wednesday night, he came over to hang out. We watched TV in each other’s arms on the couch and he spent the night once again. Things were getting hot and heavy with us, and fast. We still hadn’t had “sex’ in the traditional penetration sense of the word, but we were fully enjoying each other’s company.
Thursday night I have volleyball. This was good because it offered a natural break for us. I couldn’t believe he wasn’t tired of me yet. We’d been spending A LOT of time together, and I’m not always the easiest to be around. I was happy to have the time apart – Not because I didn’t want to see him, but more so because it made me look forward to seeing him again that much more.
When I got home from volleyball, he started texting me. We texted about the shows we were watching until he added, “So, I miss you.” I quickly replied, “Stop being so adorable. You know I can’t resist it!” And then he called it spot on. I love how real and upfront he is about things. “Is today resist each other day? If you need a break, I understand. I find you intoxicating in the best sense — Like happy,” he texted. I told him I did not need a break, and I in fact did miss him. But I also told him I wanted to make sure we didn’t tire of each other. He told me he was having a rough day. He heard back about a job he applied for and was told he didn’t get the position. I felt really bad that was the night we decided to spend apart. I’m sure he just needed a hug. He was depressed. I told him. “I can try to hug it away.” He asked if we could hang out the following night. I told him I had no plans and would love to.
When he stopped responding to my texts, I joked, “Replaced me with pizza?” He apologized since his pizza was delivered, and he added, “Food won’t comfort me as much as you.” And with a smile on my face, I dozed off for the night.
The next night, he came over. I made dinner for us both, and we watched movies. It was nice to have someone to spend my evenings with. This is what I really wanted in a relationship. This is what I was looking for. I was happy!
When we woke the next day, I made us breakfast. He spent the afternoon with me, and we finally motivated ourselves to hit the gym. He went home and changed while I showered. We met at the corner and walked to the gym together. He was very quiet and solemn that morning. We didn’t work out together, but that’s because I like to do my own thing at the gym. We finished at the same time and walked home together.
That’s when he dropped a small bomb on me. He told me he was moving back home. I didn’t quite know how to take the news. I wasn’t thrilled with it. It meant he would be much further away, and we wouldn’t be spending evenings together so readily. I knew why he did it, and I realized he needed to get his life back on track. But, I selfishly didn’t like the idea.
That evening I had a bunch of friends come over to pregame before hitting up my friend’s birthday gathering at a bar a block away. He met many of my friends and seemed to fit in, but I still had the idea of him moving home in the back of my mind. When the time came, we all made our way to the bar. It was a fun night, but PR was being standoffish. He wasn’t mingling with my friends and was only talking to me a majority of the night. I was a little disappointed. On top of this, he was getting pretty inebriated and flirtatious. I’m comfortable with my sexuality, but I don’t like PDA in a “straight” bar. I feel all eyes on me, and it hinders me from enjoying myself. Nothing he was doing crossed the line, but it also was edging further and further.
By the time we moved to a friend’s bar (after hours) he was being overt. Granted it was a much more exclusive group and mainly my friends, but he was drunk and making me uncomfortable. I tried to just look past it.
Once again, we went to Cluck U to get a late-night snack. He was so drunk he couldn’t stay awake long enough to eat his. I carried him to my bed and tucked him in. He wasn’t happy because he wanted his chicken, but soon enough he dozed off. I put it in the fridge until the following day. I wasn’t resentful at all of this. I actually enjoyed taking care of him. I knew if our relationship continued, he’d be doing the same for me down the road. I sat in the living room and ate my chicken with the company of my thoughts. I had a lot on my mind since he told me he’d be moving back home. The news he didn’t get the position he applied for was a little unsettling as well. On top of this, there was the incompatibility we shared in the bedroom that hadn’t been resolved. This wasn’t the stability I was searching for, but I was still enjoying his company.
When I had my fill, I tucked myself in bed in quickly dozed off.
The next day, we woke, and he continued to give me $hit for not allowing him to eat his chicken the night before. He ate it for lunch instead.
We got dressed and ready for the day finally. I needed to go grocery shopping, so we walked to Garden of Eden together. His mother was coming in an hour to take him home. It was a bittersweet day. We’d spent more than a week straight together with the exception of one day. Things progressed quickly, but then again, they were about to change drastically.
I said goodbye to him as we made plans for the coming days. We were a few days away from Valentine’s Day, and he really wanted to celebrate it together. I obliged.
I thought about him the rest of the night and what this new arrangement would mean for us. I was quickly coming back down from the clouds…Follow @onegayatatime
Today, I am bringing you a tag team post created for you by myself and another one of my faithful Australian readers, J. Argenta. I hope you enjoy.
Recently, I posted about Bonobos. As a result, one of my readers, J. visited the site and did a little shopping.
“I’m one of his avid readers and couldn’t help but check out the Bonobos site after he spoke so highly of it! I found some great stuff on there, but when I got to the checkout and it was $91 to get stuff shipped to Australia! — More than the pair of pants I was going to get. I was basically a stranger and hoped what I was about to ask wasn’t too strange, but I asked if he wouldn’t mind placing the order for me and sending it over for me? I offered to transfer you the money to cover it all and do so before he placed the order. I just don’t happen to know anyone in America and figured the shipping would be cheaper this way. I knew it was a long shot, but I hoped he would be comfortable with this.” – J. Argenta
This posed many challenges. I wanted to help him out. I was totally game to do whatever I needed to do, but this would certainly force me to give up anonymity. He would need to know my name and address to mail me payment. I didn’t feel comfortable breaking down the fourth wall.
I thought about how else I could help. I knew as a blogger, I had a certain level of power. I could reach out to the Bonobos PR team and see if there was anything they could do. I sent them an email:
Hey there Bonobos PR team.
I am one of your biggest fans (I bought the Shortboards – Lapis Lazuli and ABSOLUTELY love them! and have since bought some pants and hats because I love how everything fits me well. I digress) I have an odd request to make. I am a blogger. My blog mainly (but not limited to) attracts a specific audience, but one that fits well with the Bonobos brand — the gay community. You can check out my daily blog at onegayatatime.com. That being said, I love Bonobos products and am not shy about telling my readers about this. In one of my posts, I mentioned your brand and how much I enjoy it. Afterwards, I received an odd email from one of my readers in regards to your products.
[I attached his original email].
I’m not 100% comfortable making this transaction for him, but I was hoping maybe by reaching out to him I could help him solve his high-priced shipping problem. I told him I would reach out to you and see what you could do for him. I work in media, so I know the value of word-of-mouth. You can expect me to continue to speak positively about your products in my blog and can be assured I will make special note if you find a viable solution for my reader. Thanks for your assistance with this issue.
I look forward to hearing from you!
I was CC’d on an email to the Ninjas who take care of this, and they replied back, “Done. Thanks.” I was surprised how brief the response was, but I decided to wait and see what they sent to J. Argenta. I also asked them to keep me up-to-date with what they were doing so I could share the positive story. I got an email in response:
Sure no problem. Sorry about the curt email. Your message was forwarded to us from the PR team so I though I was giving her a direct reply. My apologies if that came off as short. I can definitely keep you updated. I didn’t know your friend/fan’s name but I shot him an email outlining our international shipment options (we actually pay for outgoing shipments but have to do it manually due to shipping negotiations and site shortcomings).
Thanks for reaching out on this.
“I told O.G.A.A.T. they offer free international shipping, but because of ‘how the young program is and various logistic negotiations/planning/tweaking,’ Bonobos covers the cost of shipping manually in the form of store credit. Nick also said I would have to cover customs charges, but I’ve never had to do this with other international orders from other sites. I’m not sure if other sites maybe cover this cost or just include it in their selling price.” — J. Argenta
I emailed the Ninjas again and told them the issue:
Because of this, I think you may be losing a sale and a customer, and I am disappointed in how this problem is being handled. I was hoping to report a viable solution on my blog with a happy story of great customer service to match a great product, but as of now I can’t do that. A store credit of $91 doesn’t sound like a viable solution to me. The problem would just represent itself when he attempts to apply said store credit. I would hope you would further investigate this issue or possibly escalate it to a higher level. I look forward to hearing a happy ending to this story.
Thanks for your help!
This is when Nick really went above and beyond to clarify the situation and make sure he had a satisfied customer. He quickly sent me a reply:
Let me start off by saying that I don’t think your friend will have to pay duties. Sorry about the confusion here. I think maybe there was a miscommunication on our part. Basically the deal with customs is that we (or any company/site/vendor) have no control over duties and customs charges. These are determined solely by the host countries and reimbursing recipients for customs/duties is a legal ‘iffy’ area.
[He then went into detail on international shipping and customs policies, as well as breaking out costs and examples].So basically our feeling was since we lack the ability to predict or control customs costs in other countries we would make it up to the customer by not charging them for international shipping a la the store credit option. I think the confusion here might have been due to when and how the store credit is applied.
The idea was that the most viable way of compensating for our systems/logistics shortfall was to offer a free shipping service until we could finalize a partnership with an international shipper.
Sorry for the long-winded email, I just wanted to make sure I was specifically answering your concerns in regards to, “The problem would just represent itself when he attempts to apply said store credit,” since the store credit actually resolves the problem of shipping costs, not make it worse.
I know it’s a bit of hassle if you’re an international customer which is why we really do try to do as much as we can at the moment given the resources available to us. It’s a big headache on our end as well as we would love to develop an international customer base (pants = the universal language). It’s just proven to be a much bigger bag of worms than anticipated and therefore has been much slower going in terms of negotiating with a shipping agent.
The short answer for your friend is that he will only pay for his clothes, we will cover shipping, and as far as I can tell he won’t have to pay for duties (though again, my knowledge of Australian customs law is cursory at best). The only catch is that he has to shoot us a quick email or give us a call so that we can drop the credit to cover shipping into his account.
If you have any other questions, please don’t hesitate to shoot us another email or give us any feedback. I always love talking shop.
All the best.
I was duly impressed, and I let him know:
Hey dude. Thanks for the explanation. I indeed appreciate the long-winded email. You know your sh*t. I also appreciate the time it took to write and explain. I’ve passed along the info to my reader. I will continue to give nothing but rave reviews going forward of Bonobos and will not the extra effort you made to make a customer (and myself) happy.
He replied once more:
No problem dude. I just wanted to make sure we were on the same page. We’re definitely a little behind the eight ball when it comes to international shipping so your (and your friend’s concerns) were well founded and we appreciate you keeping us honest. We’ll be in touch and feel free to give us a holler any time you have a question.
I relayed this information to J. Argenta to make sure he knew how this would go down.
“I finally understood what they were talking about. It all sounded good! All this for a pair of pants! But, I thanked O.G.A.A.T. for being so persistent and placed my order. It’s nice to know there are people out there willing to help out a stranger in need (of some new pants).” — J. Argenta
I was happy to hear the transaction come to a positive outcome. I am happy to bring the story to you and highlight Bonobos customer service on this issue. They once again proved they are a company with not only top notch products but also top notch service. They really went above and beyond to help an Ozzy out who needed a pair of pants…
I’m Jason by the way. I live in Australia, obviously! Hello! I’ve got a blog as well — Not one that I advertise much at all, but I’ve sort of been branching out a bit with it lately. Not sure if it would be your type of thing — It’s a bit random really, just about everyday goings-on, and things that I find interesting like racism and gay-related things. I wrote my own little gay life story a few posts ago after coming across so many gay-related blogs. Anywho, check it out if you like — jaargenta.blogspot.com – and I’ll look forward to hearing from you!Follow @onegayatatime